India , July 9: Emirates, the world’s largest international airline, will introduce its flagship A380 to Delhi from 25 October, making the Indian capital the third gateway in the country to be served by the iconic double-decker. The A380 will operate on flights EK512/513 in a four-class configuration, complementing the deployment of Emirates’ retrofitted B777 aircraft, also in a four-class layout featuring Premium Economy, across its three other daily flights.
With its highly-acclaimed Premium Economy cabin now available on all flights between Dubai and Delhi, Emirates brings its latest signature product to the route, reaffirming its commitment to elevated comfort for travellers to and from India. The thoughtfully designed cabin features spacious cream leather seats with generous legroom and recline, refined dining served on chinaware, and an extensive suite of amenities. From October, Premium Economy will be offered on flights to six Indian cities: Delhi, Mumbai, Ahmedabad, Bengaluru, Kolkata and Kochi giving customers traveling to and from India greater choice when planning their travel.
Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said:
“Emirates’ long standing commitment to India is reflected in the continued rollout of our latest products, designed to enhance the travel experience. We are pleased to introduce our highly anticipated A380 services to Delhi, a vital gateway in our network, from October. Given the strong demand for travel to and from India, it is an honour to expand our A380 footprint in the country, with Delhi joining Mumbai and Bengaluru as our third A380 destination. We would like to thank the authorities for making this possible and value our continued partnership.
“We are also making our Premium Economy product more widely available across India to reach six gateways and close to half of our scheduled weekly flights. A host of other service enhancements are in the pipeline as a testament to our partnership with India and commitment to our customers.”
Elevated experiences await customers in India
In a series of operational enhancements that will elevate the customer experience for its Indian customers, Emirates’ signature Premium Economy cabins will be rolled out to six cities, on a mixed fleet consisting of Airbus A380, Airbus A350 and four-class configured Boeing 777 aircraft.
Delhi-Dubai
Passengers on the Delhi–Dubai route will now enjoy expanded options, with four cabin classes on all daily services. Premium Economy will feature on EK513, operated by the much-loved A380, as well as on the Boeing 777-operated EK511, EK515 and EK517
Kolkata-Dubai
From 25 October, Emirates’ daily Kolkata–Dubai service, EK570/571, currently operated with a Boeing 777, will be served by the airline’s next-generation A350, bringing its signature experiences, including Premium Economy, to the route. With flights EK572/573 operating five times weekly on a four-class retrofitted B777, Premium Economy will be available across all 12 weekly flights between Kolkata and Dubai.
Continued roll out of Premium Economy across India
By the end of October, Emirates will offer Premium Economy to six Indian cities, and customers seeking additional comfort and privacy during their journeys can book seats on four daily services from Delhi, 12 weekly from Kolkata, 22 weekly from Mumbai, nine weekly from Ahmedabad, seven weekly from Bengaluru and two weekly from Kochi.
Enhanced customer service with a personalised touch
As part of its ongoing commitment to India, Emirates is rolling out a series of enhancements to elevate the customer experience on the ground and in the air.
The airline recently opened retail travel stores in Delhi and Mumbai, where customers can explore its innovative products and services with personalised support from highly trained staff. Stores in Hyderabad and Bengaluru are set to follow, along with a dedicated call centre in Mumbai.
In the air, customers across Emirates’ nine Indian gateways can savour regionally inspired menus crafted by award-winning chefs, celebrating the rich diversity of Indian cuisine, while catering to a range of palates and dietary preferences. Cabin crew on Indian routes speak a host of languages, including Hindi and select regional languages, while the airline’s inflight entertainment offers over 6,500 channels featuring Bollywood blockbusters in Hindi as well as content in Tamil, Malayalam, Gujarati, Kannada and more.
Emirates serves nine gateways across India – Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai, and Thiruvananthapuram operating 167 weekly flights to Dubai and onward to its global network, spanning almost 140 destinations. Across four decades of service, each flight has been a catalyst, connecting people, enabling commerce, and driving progress and prosperity.